Complete this form to add, change or remove the agent on your student record. You must submit this request from the same email address as provided on your application to TRU. Once you submitted this request, you will receive an email to verify this request. Please check your spam folder if you do not receive an email within 30 minutes of submitting this request.







This email address must be the same email address you used to submit your EPBC application.





Please note:

  • A change of agent can be approved ONLY if you have received a visa refusal.
  • If you are facing challenges working with your current agent, please contact marketing services representatives for support after providing details below and submitting this form.

Provide the name of the original agent you applied to TRU with.

Provide the name of the new agent you would like to work with?

Provide TRU-ID of the new agent. You can obtain this information from your new agent.

Provide the email address of the new agent you would like to work with.

A visa refusal letter is required for your request.

Agency removal requests are processed only in extreme circumstances. If you are experiences any challenges in working with your agent, please reach out to one of our marketing services representatives for support: https://www.tru.ca/truworld/international-agents/marketing-services-representatives.html


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